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Business Case - Sydney Opera House

Mechanical services and upgrades for Australia’s most iconic building, the Sydney Opera House

Problematisation and customer issues

A long-standing relationship established in 2002. We deliver planned and reactive mechanical maintenance services through a permanent onsite team of technicians delivering quality support 365 days a year. Being a 48-year old, highly-operational building, hosting more than 10.9 million visitors every year, the Sydney Opera House (SOH) consists of a number of assets varying in age and criticality requiring fast and responsive servicing. The temperature and humidity critical environment requires our on-site team to maintain differing temperature setpoints throughout the facility. Did you know ? Temperature and humidity are critical to musical instruments. When the Sydney Symphony Orchestra is on stage in the Concert Hall, the temperature must be 22.5 degrees to ensure the instruments stay in tune (source : SOH website).

Key figures

19
years of partnership
7 %
EQUANS personnel embedded on-site
750
projects delivered
3600
reactive callouts attended in 2020

Key figures

19
years of partnership
7 %
EQUANS personnel embedded on-site
750
projects delivered
3600
reactive callouts attended in 2020

Our response

Throughout our partnership, which has grown over 19 years, our on-site mechanical services team have worked closely with SOH to introduce whole-of-life asset management and lifecycle planning, delivering over 750 project installations and upgrades while improving the overall performance of existing assets. Most recently, as part of our long-standing partnership, EQUANS sponsored the Sydney Opera House New Work Now initiative, which provides meaningful support for local Australian artists and art workers to continue to develop new works for our community through COVID-19 and beyond.

Our Solutions

Our six areas of expertise

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